Quality and security.
Security is fundamental. We handle content before it is released, so we must have strong infrastructure and strict protocols. We are TPN partners, which is essential in this industry. Every person entering the studio signs an NDA. We have secure rooms where access is restricted, and both hardware and software are tightly controlled.
To give you an idea, we receive around 200 actors per day at the studio. Managing that requires rigorous procedures.
The second aspect is quality. For me, quality is when you watch a movie and cannot tell it was originally in another language—you simply feel it was made in Spanish.
Achieving this requires perfect lip-sync, strong script adaptation, and cultural awareness. For example, we once worked on a Korean series where a character proposed by saying, “Will you have my kids?” In Korea, that is equivalent to “Will you marry me?” But in Spanish, that would not make sense in that context, so we adapted it accordingly.
Additionally, voice matching is critical. If a young character sounds much older—or vice versa—you lose credibility. Finally, mixing is essential. The voice must blend naturally into the environment so that it does not feel separate from the scene.
So, quality comes down to lip-sync, adaptation, voice matching, and mixing.